New Business FAQs

  • Email: newbusiness@axonicservices.com

    Fax: (866) 860-7101

    Applications and checks can be mailed to:

    Axonic Services
    P.O. Box 3289
    Jackson, MS 39207-3289

    Overnight Address:

    Trustmark National Bank
    FBO: Axonic Services
    248 East Capitol St
    Lockbox Department, 7th Floor – Suite 786
    Jackson, MS 39201

  • You can run a custom illustration via the Agent Portal.

    You can also call the Axonic Insurance Services US Sales Desk at 833-596-0311.

    MYGA illustrations are also available on Annuity Rate Watch.

    • Once an application is in good order, transfer paperwork will be sent within 3-7 business days.

    • New business status will be relayed via email to the agent and immediate upline during each step of the process.

    • Status requests can be emailed to status@axonicservices.com. Please allow 1-2 business days for status response. Status can also be obtained by calling 1-833-948-2581.

    • NIGOs are communicated to the agent, top level upline, and immediate upline via email weekly.

    • NIGO requirements can be submitted via fax, email, or mail.

    • NIGO requirements are reviewed within 1-2 business days.

  • Policy pages are printed within 5-10 business days of issuance and mailed to the agent’s address on record.

  • Checks should be made payable to “AmFirst Axonic Annuity.”

  • Incoming Wire Transfer Instructions:

    Receiving Bank:
    Trustmark National Bank Jackson MS
    ABA Routing # 065300279

    Beneficiary/Payee/Recipient Account Number:
    1003560216

    Beneficiary/Payee/Recipient Account Name:
    AmFirst Axonic Insurance

    Additional Details:
    Insert Policy Number and Owner Name

    —

    The sending bank may require an address for their wire request form.  The address for which they require will be up to the sending bank’s discretion.  If this information is not clearly indicated on their wire request form, please consult with your bank.

    If the sending bank requires our bank address:

    Trustmark National Bank
    248 East Capitol Street
    Jackson, MS 39201

    If the sending bank requires our account holder address:

    AmFirst Insurance Company
    500 Steed Road
    Ridgeland, MS 39157

  • Cash with applications need to have funds arrive within 10 business days of the signed application.

    • The minimum premium to fund an Axonic annuity is $20,000.

    • Any premium over $1,000,000 must go through a preapproval process by emailing a request to newbusiness@axonicservices.com

  • For MYGA products, our rate lock policy is 60 days from the application signed date. This applies to transfers and exchanges only.

    • A joint owner cannot be a person other than a spouse.

    • Surviving spouse is automatically assumed as the 100% primary beneficiary.

  • For acceptable forms of Ownership, please refer to the Forms of Ownership Guide.

Contracting + Commissions FAQs

  • Factors considered:

    • Bankruptcy: Must be discharged at least 12 months before applying. Open Chapter 13 bankruptcies or unpaid tax liens = automatic decline.

    • Credit History: Up to $50,000 in collections allowed (medical excluded). Child support in arrears = automatic decline.

    • Vector One Hits: Any hit = decline, unless proof of an active repayment plan is provided.

    • Criminal History: Felonies = automatic decline. Misdemeanors reviewed case by case.

    • License Issues: Revocations/suspensions reviewed case by case. FINRA barred = automatic decline.

    • Untruthfulness: False answers on applications may result in denial.

    Can a decline be appealed?

    • Yes. Applicants may submit a written appeal with supporting documentation.

    • Appeals are reviewed by AmFirst Legal with input from Axonic.

    • Decisions are final.

    • Agents approved on appeal may be subject to ongoing compliance checks (e.g., updated background/FINRA reviews every 6 months).

  • At this time, we are fully approving the agents, this may change in the future.

     

  • We will review on a case by case basis if the agent is making payments.

  • States where all levels of the hierarchy must licensed and appointed are as follows: FL, GA, LA, MA, NM, ND, PA, SD, UT, VA.

  • MI, PA, and NY.

    • NPN is used as the agent writing code on new business applications.

    • If a Principal agent is writing personal business, the agent NPN will be used as the writing code.

    • We accept all AML providers and AML must be completed and on file every 2 years.

    • Required minimum $1MM per claim and $1MM aggregate.

  • We will not issue the business until AML is in good order.

  • The agency must hold the E&O.

  • Best interest training is required in all states that have adopted the rule.

  • Yes, we will not issue paper checks.

  • Product training is located in the contracting packet. Agents must attest to reviewing the training materials prior to soliciting business.

  • Commission payments are processed daily.

  • Commission statements are accessible via the Agent Portal.

    • Axonic does not allow for dual contracting.

    • If an agent or agency has written business in the past 6 months, a release will be required to change the hierarchy. We accept all release forms.

  • Agent informational and banking changes should be sent to contracting@axonicservices.com.

  • No, the name on the account must match the name on the contract.

  • Yes, as long as the contracting and product training are complete.

  • You will need to contact the immediate upline for production requirements.

  • If the agency is contracted as an agency/corporation you would use the corporation’s NPN on all new business. If the principal agent wanted to write personal business, they would use their personal NPN number.

  • CO, IL, IN, MD, and OR do not require appointments, PA is 30 days, UT is 15 days.

  • The date the application was signed.

  • The date the background is approved.

  • No, we will not be charging the agent any appointment fees.

  • In the event that an annuity contract, for which commissions have been paid, a) has been surrendered by the Contract Owner; or b) a partial and/or full withdrawal is paid to the Contract Owner; or c) a lump sum payment has been made due to a death claim, will be subject to a chargeback equal to 100% in the first policy month and reduced by 1/12 each month thereafter through the end of the first Contract Year.  

    In the event the contract is free looked, 100% of all up front commissions will be charged back.